Terms & Conditions

  • Course fees include: all coaching and guiding services
  • Our courses do not include: accommodation costs, catering needs, transport
  • If you require equipment provision, or transport to / from venues, please contact us to discuss your needs

Terms and Conditions of Booking

Course Fees

  • A place can only be reserved on receipt of a completed booking form and course fee
  • 50% of the total course fee is required at the time of booking; the balance payable 3 weeks prior to the course date

Please Come Prepared
– if you book a qualification course, please ensure the following:

  • You have the all necessary equipment (see specific course guidelines)
  • You are familiar with the course requirements (including costs and registration) for your chosen course.

Cancellation by You

  • If you need to cancel a course booking, please contact us by email
  • Cancellations up to 3 weeks before the course date will receive a full refund
  • Cancellations by the client: less than 3 weeks prior to the course date: if this cancellation affects the running of the course and/or impacts upon other clients’ bookings, we reserve the right to retain 100% of monies paid to that date
  • If we find a replacement booking, we will refund all monies paid by you

Cancellation by Us

  • We make every attempt to ensure that advertised courses do actually run, but do reserve the right to cancel at any time where the bookings fail to reach a viable minimum number
  • In the event where conditions are deemed to be unsuitable, as much notice as possible will be given and clients will be offered the following options:
  • Full refund of fees paid
  • The same course on a revised dates
  • We will not be liable for payments made to other service providers, such as travel, accommodation, equipment hire

Insurance Information

  • All activities are protected by Professional Indemnity insurance cover
  • All staff are appropriately qualified for the activity and have first aid qualifications
  • This insurance does not cover individual participants for claims arising from personal accident, loss of possessions or inability to attend any of our activity days
  • We strongly recommend all participants to ensure that they have appropriate personal insurance in place to cover them against such eventualities